Social Media, Web 2.0 & Org 2.0 – Page 8

Twitter Lists: Coolness or Ease of Categorization?

Oct 30, 2009

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in Rants Raves Ramblings & Reflections, Social Media, Web 2.0 & Org 2.0

Rethink the conventional ‘meaning’ of Twitter Lists. Now that Twitter lists have been rolled out more broadly, it’s possible for many/most of us using Twitter to create lists of those whom we follow (great– easier than Tweetdeck!). It is now also possible for us to see which Twitter lists how many Twitter lists we’ve been…

7 Signs of Change at Comcast: What I’ve found so far

Oct 28, 2009

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cv harquail

in Authentic or Not?, Claims vs. Behaviors, Organizational Design, Social Media, Web 2.0 & Org 2.0

It looks like Comcast is, in fact, working to integrate its social media efforts into its internal systems. This integration of their customer contact efforts, along with internal leadership initiatives, is powering overall organizational change. In my previous post, I questioned whether people were assuming cultural change at Comcast simply because their CEO claimed change…

Is Twitter is Really Changing Comcast’s Culture?: 7 Signs to Look For

Oct 26, 2009

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cv harquail

in Authentic or Not?, Claims vs. Behaviors, Creating Authenticity, Leading for Authenticity, Organizational Design, Social Media, Web 2.0 & Org 2.0

If you read TechCruch or pay attention to social media gurus, you might think that Comcast was really making progress towards becoming more customer-oriented. We hear a lot about Frank Eliason and his leadership in getting Comcast onto social media to respond to customer complaints that, increasingly, are being voiced online. With @ComcastCares on Twitter,…

Crafting Business Avatars: An Authenticity Exercise

Oct 19, 2009

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cv harquail

in Brand(ing):Inside & Outside, Employees/Individuals, Image & Reputation, Social Media, Web 2.0 & Org 2.0

We all need to stop playing around with how we represent ourselves visually online, at least where work is concerned. That’s what Gartner Consulting advises. They released a report last week proclaiming that Enterprises Must Get Control of Their Avatars. The animated avatars that an organization’s employees use when they participate as organization members inside…

Jews and Social Media: Aligned values reinforce an Authentic strategy

Sep 21, 2009

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cv harquail

in Brand(ing):Inside & Outside, Claims vs. Behaviors, Social Media, Web 2.0 & Org 2.0

Can your organization’s core values make it easier for you to extend yourselves onto social media effectively? For some organizations, absolutely yes. Consider the opportunity for one Jewish organization as it considers its social media strategy. Last week I had the chance to work with a group of non-profit Jewish professionals in charge of youth…

5 Blogs Every MBA Student Should Be Reading

Sep 8, 2009

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cv harquail

in Business & Mgmt Education, Leading for Authenticity, Rants Raves Ramblings & Reflections, Social Media, Web 2.0 & Org 2.0

Every MBA student is pressed for time. Balancing demanding priorities, like classes, learning teams, job hunting, and family, while also getting some sleep, leaves little time for cruising the web looking for insightful posts. Lucky for you all, I can recommend 5 terrific blogs that can help you link what you’re learning in your MBA…

Who is advising the NY Jets Management?

Aug 19, 2009

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cv harquail

in Claims vs. Behaviors, Employees/Individuals, For Purpose/For Profit Orgs, Organizational Design, Social Media, Web 2.0 & Org 2.0

Whoever it is, they are doing a good job! I’m not talking about rosters, game strategies or coaching assignments– I’m talking about using a deep understanding of how to support your whole organization in moving towards a goal. Last fall, I posted about the Jets’ new training facility, and how it was designed explicitly and…

Thin Mint-y Gate: Wal-mart’s Socia Media Opportunity

Aug 8, 2009

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cv harquail

in Authentic or Not?, Claims vs. Behaviors, Creating Authenticity, For Purpose/For Profit Orgs, Social Media, Web 2.0 & Org 2.0

Where is Wal-mart’s social media outreach? This ongoing experience with “Thin Mint-y Gate” is raising a bunch of questions, for the audiences reading and commenting on blogs, for the Girl Scouts and their community, and for me as a blogger & management scholar. I hope I’ll get a chance to address some of these questions…

BlogHer 09: Does Swag Pervert the Purpose?

Jul 27, 2009

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cv harquail

in Authentic or Not?, Brand(ing):Inside & Outside, For Purpose/For Profit Orgs, Social Media, Web 2.0 & Org 2.0

Walking into my office this morning, I tripped over a ‘rubber bracelet cum flash drive’ that was part of the swag I brought back with me from Chicago and the 2009 BlogHer. That clumsy move plus a few friends’ Tweets about supposedly free swag costing them money to ship home, made me wonder about how…

Authenticity: Is there an app for that?

Jul 20, 2009

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cv harquail

in Authentic or Not?, Leading for Authenticity, Social Media, Web 2.0 & Org 2.0

A few weeks ago, I finally gave up my shiny-pink Motorola phone personalized with Hello Kitty stickers, and moved to the lbd of digital tools. Yes, I bought an iPhone. My iPhone purchase completed a long, slow and ultimately satisfying move from anything PC & Microsoft to all things Apple & Google, a move that…

Category: Social Media, Web 2.0 & Org 2.0