Authentic or Not? – Page 5 – Authentic Organizations

Burned by Inauthenticity

Sep 14, 2009

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in Authentic or Not?, Claims vs. Behaviors, Organizational Design

I had almost forgotten the details of our family’s bad experience with a national espresso chain after my daughter was burned by a grande hot tea on her way to the Big Apple Circus. Then I saw this article about a toddler being burned by a hot hash brown at Dunkin Donuts, and my whole…

Response to 9/11 Tragedy Revealed Business Schools’ Values

Sep 11, 2009

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cv harquail

in Authentic or Not?, Business & Mgmt Education, Great Examples, Rants Raves Ramblings & Reflections

You will read many stories today recounting the heroism and the losses experienced eight years ago. We know now how many individuals and organizations rose up to help victims of the WTC & Pentagon attacks, and how individually and collectively our responses to the 9/11 tragedy revealed important goodness deep within us. Every year at…

The Two-Faced CEO: Citizen or Whole Foods Shareholder?

Aug 24, 2009

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cv harquail

in Authentic or Not?, Claims vs. Behaviors, Image & Reputation, Leading for Authenticity

In today’s transparent and political economy, the two-faced CEO can’t catch a break. When he acts as a Citizen, he might damage his organization’s reputation. When he acts as a Shareholder, he might limit his own participation in our political conversation. Neither option is good. What’s a CEO to do? The broohaa over the anti-ObamaCare…

Can Walmart Earn the Girl Scouts’ Good Citizenship Award?

Aug 14, 2009

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cv harquail

in Authentic or Not?, Claims vs. Behaviors, Creating Authenticity, For Purpose/For Profit Orgs, Hypocrisy, Image & Reputation

You don’t earn a merit badge for Good Citizenship by picking on the Girl Scouts. But what if Wal-mart wanted to? Commenters here and on other blogs that picked up my story that Wal-mart has chosen to compete with the Girl Scouts by knocking off the Girls Scouts’ two most popular cookies have criticized Wal-mart…

Thin Mint-y Gate: Wal-mart’s Socia Media Opportunity

Aug 8, 2009

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cv harquail

in Authentic or Not?, Claims vs. Behaviors, Creating Authenticity, For Purpose/For Profit Orgs, Social Media, Web 2.0 & Org 2.0

Where is Wal-mart’s social media outreach? This ongoing experience with “Thin Mint-y Gate” is raising a bunch of questions, for the audiences reading and commenting on blogs, for the Girl Scouts and their community, and for me as a blogger & management scholar. I hope I’ll get a chance to address some of these questions…

Wal-Mart Knocks Off the Girl Scouts

Aug 3, 2009

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cv harquail

in Authentic or Not?, Claims vs. Behaviors, Creating Authenticity, For Purpose/For Profit Orgs, Rants Raves Ramblings & Reflections, Sustainability & Greening

(Welcome MacLeans Readers… Please join the conversation! ) Just when you think your opinion about Wal-mart might be changing… Just when you think that maybe, just maybe, Wal-mart was learning to be a better citizen… Wal-mart turns around and does something really … despicable. It’s not discriminating against women, strong-arming suppliers, polluting neighborhoods or racing…

BlogHer 09: Does Swag Pervert the Purpose?

Jul 27, 2009

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cv harquail

in Authentic or Not?, Brand(ing):Inside & Outside, For Purpose/For Profit Orgs, Social Media, Web 2.0 & Org 2.0

Walking into my office this morning, I tripped over a ‘rubber bracelet cum flash drive’ that was part of the swag I brought back with me from Chicago and the 2009 BlogHer. That clumsy move plus a few friends’ Tweets about supposedly free swag costing them money to ship home, made me wonder about how…

Authenticity: Is there an app for that?

Jul 20, 2009

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cv harquail

in Authentic or Not?, Leading for Authenticity, Social Media, Web 2.0 & Org 2.0

A few weeks ago, I finally gave up my shiny-pink Motorola phone personalized with Hello Kitty stickers, and moved to the lbd of digital tools. Yes, I bought an iPhone. My iPhone purchase completed a long, slow and ultimately satisfying move from anything PC & Microsoft to all things Apple & Google, a move that…

Peek inside an Authentic Organization: Blogging at Berrett-Koehler

Jul 14, 2009

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cv harquail

in Authentic or Not?, Claims vs. Behaviors, Employees/Individuals, For Purpose/For Profit Orgs, Great Examples, Progressive Organizational Movements

Years of following industries that create culture have left me with a special fondness for book publishers. Year after year, season after season, page after page, book publishers create objects that convey what I love most — great ideas. Increasingly, book publishers do this in an embattled industry, towards a customer base with a dwindling…

Don’t Let Personal Branding Stifle your Authentic Voice

Jun 9, 2009

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cv harquail

in Authentic or Not?, Brand(ing):Inside & Outside, Employees/Individuals, Rants Raves Ramblings & Reflections

There is a battle brewing between the concepts of Personal Brand and Authentic Voice. If you’ve been paying attention at all (and I’m sure you have) you’ve seen the articles and the individuals touting personal branding. Everyone from Tom Peters to Seth Godin to Dan Scwabel is online telling you how to create your personal…

Category: Authentic or Not?