designing in change – Authentic Organizations

Scale Positive Behaviors by Designing Them Into Social Software

Mar 20, 2012

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in “Social” Orgs & Media, Generative Orgs, Organizational Change, Organizational Design, Social Media, Web 2.0 & Org 2.0

Why doesn’t every piece of cake come with two forks? There’s no fixed reason why the cake can only come with one fork. But, having only one fork is an obstacle to sharing, even for the most generous of potential dessert-sharers. Why not bring me a second fork, to make it easy for me to…

BP’s Beyond Petroleum: Hypocrisy, or caught in the act of learning?

Jun 17, 2010

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cv harquail

in Authentic or Not?, Brand(ing):Inside & Outside, Claims vs. Behaviors, Employees/Individuals, Organizational Change, Sustainability & Greening

Some people actually believe(d) that BP was making an authentic effort to move “Beyond Petroleum”. I was quite surprised to discover this early in June, in conversation with an organizational change consultant who specializes is sustainability change. This consultant explained that, in contrast to other energy companies that he had worked with, BP was making…

7 Signs of Change at Comcast: What I’ve found so far

Oct 28, 2009

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cv harquail

in Authentic or Not?, Claims vs. Behaviors, Organizational Design, Social Media, Web 2.0 & Org 2.0

It looks like Comcast is, in fact, working to integrate its social media efforts into its internal systems. This integration of their customer contact efforts, along with internal leadership initiatives, is powering overall organizational change. In my previous post, I questioned whether people were assuming cultural change at Comcast simply because their CEO claimed change…

Tag: designing in change

Scale Positive Behaviors by Designing Them Into Social Software

BP’s Beyond Petroleum: Hypocrisy, or caught in the act of learning?

7 Signs of Change at Comcast: What I’ve found so far