Tag: @comcastcares
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Is Twitter is Really Changing Comcast’s Culture?: 7 Signs to Look For
If you read TechCruch or pay attention to social media gurus, you might think that Comcast was really making progress towards becoming more customer-oriented. We hear a lot about Frank Eliason and his leadership in getting Comcast onto social media to respond to customer complaints that, increasingly, are being voiced online. With @ComcastCares on Twitter,…