Authentic Organizations

Category: Uncategorized

  • Gilmore and Pine’s Authenticity Paradox

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    by

    cv harquail
    in

    The authenticity paradox, as defined by James H. Gilmore and B. Joseph Pine II in their book “Authenticity: What consumers really want”, contains the following axioms: If you are authentic, you don’t have to say you’re authentic. If you say you’re authentic, then you’d better be authentic. It’s easier to be authentic, if you don’t…

  • 115 Million Cups of Comfort: Kozy Shack Pudding

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    by

    cv harquail
    in

    Have you ever been asked, as part of a personal visioning exercise, to write your own obituary? To all of those MBA students and executives who had to do just that in my leadership classes, I officially apologize. While I understand the merits of imagining what your life could have been like as a way…

  • Defining Organizational Authenticity

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    by

    cv harquail
    in

    What does it mean to be an ‘authentic organization’? I’ll be trying to answer this question in a number of different ways, but for this particular post, let me offer a somewhat academic perspective: Authenticity is a quality of experience that a member has of an organization, when the member feels a congruence between what organization believes…