Social Business News: Too Many Wrong Messages On Social Media? Try Leadership, Not Control.

December 5, 2011

Tweet In my first contribution to Social Business News, I’m reminding organizations that want to align their social media messages to focus their efforts on leadership. I find it pretty frustrating that so many social media advocates recommend “governance” or “policy” or “control” when an organization finds there are too many voices, not enough voices, […]

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Connecting to the Company Story: Coding is Crafting for Etsy’s Engineers

November 21, 2011

Tweet Every organization has a story. Any group that wants to be an important part of that organization needs to craft a place for itself in that story. The story an organization tells itself and shares with others helps everyone make sense of who the organization is. For members, the organization’s story helps them articulate […]

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Why Do Meritocracies Hurt Women?

November 7, 2011

Tweet When it comes to discriminating against women, you’d think that only sexist organizations would be involved.   But did you ever imagine that meritocracies would encourage managers to discriminate against women? Research conducted by Emilio Castilla and Stephen Benard, published last year in Administrative Science Quarterly, documents a disturbing dynamic that the authors call “The […]

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Don’t Tell Esty That Authenticity Is Getting “Old” — The Social Dynamic Between Crafters and Buyers is Timeless

October 27, 2011

Tweet “A deluge of vintage and artisanal products is now available online and through mass-market retailers. Has authenticity become just another fad?”   Here’s a quick response to today’s New York Times article by Emily Weinstein, All That Authenticity May Be Getting Old, about the flood of ‘authentic’, handmade and one-of-a-kind-ish items on the home […]

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Growing Social: 4 Different Paths to Social Organizations

October 26, 2011

Organizations can ‘grow social’ through 4 different paths, driven by technology, social business, collective values, and ‘product’ resonance. Two of these paths are more likely than the others to create organizations that are authentically social. Can you guess which two, and why?

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Is Gamification a Cure for Entitlement?

October 19, 2011

Tweet What value is all this talk about gamification? It’s one thing to deploy game-design tactics to turn your for-profit services (like Foursquare or Hashable) into games. By playing games, folks actually will train themselves to use these products. More troubling to me is the idea of using gamification to redesign work tasks. Gamification and […]

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Take Our Daughters to Tech Events

October 11, 2011

Tweet What is the best, purest way to get more girls interested in tech (and more women employed in tech)? Get them deeply interested in what tech can do and what problems tech can help us solve. When girls (and boys) become genuinely interested and genuinely curious, they will pursue careers in tech not because […]

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The “New” Crisis of Meaning?

October 4, 2011

Tweet What’s up with the word “new” in the phrase “meaning is the new motivator”? From all corners of the interwebz conversation about ‘business’, I see mention of this idea that meaning at work is something new, something that we have just begun to desire. Seriously. It seems to come as a surprise, or as […]

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Pay Attention to How Social Media Communities Create ‘the Organization’

September 20, 2011

Tweet Why do so many social business advocates overlook the organizational value of online communities? Too many people dismiss online communities for not being central to the organizations they serve.  These critics dismiss communities for being merely social, just another way to chat or swap tips. Even when they acknowledge how communities can be critical […]

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My Nose, Other People’s Business

September 1, 2011

Tweet [(As I prepare for teaching the first class of the Business Technology Consulting Practicum, I’ve been reflecting on how to encourage the students to identify the unique gifts that they have and to consider how they’ll bring these gifts to the teams and the projects they choose this year.  It’s only fair, I think, for me to pony […]

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