trust

“Data Shame”: Can It Actually Boost Business-to-Business Relationships?

March 13, 2013

Tweet Data shame It’s such a striking concept, it’s hard to believe that “data shame” gets only two legit google hits — one in a blog post and another in a glossary. I only heard the term a few weeks ago in a presentation at Social Media Week NYC about Open Data for the Public […]

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Why Should Organizations be Authentic? The Competing Logics of Trust & Uniqueness

June 1, 2011

Tweet Everyone agrees: It’s a good thing for organizations to be authentic. Where folks disagree, though, is why organizations should be authentic. Deep down, we know that authenticity is valuable. But when we try to talk about “why our organization should be more authentic” and convince others to pursue authenticity, our conversations can get pretty […]

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Authentic Food Organizations: Why I love my CSA

May 29, 2008

Tweet Spring is here, and I’m in love again… with my CSA. CSA as in “cyber-spouse avatar”? No, CSA as in Community Supported Agriculture. It’s a group of us — 55 families, Farmer John (that’s John, below), the five or so employees of John’s Starbrite Farm, and 20 weeks of organic produce. [Quick introduction: Community […]

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5 Reasons Why Being Authentic Can Be Bad For Your Organization

March 5, 2008

Tweet Being authentic requires constant vigilance. Authentic organizations need constantly to monitor the relationship between their identity, their image, and their actions. Ideally, the organization wants to catch (and fix) any misalignments before others notice, because these misalignments can easily be interpreted as signs that the organization isn’t authentic or isn’t intending to remain authentic. […]

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