customer realtionship management

5 Ways That Systems of Engagement Bring Out Our Full Social Selves

June 22, 2011

Tweet Technology has a way of sucking the humanity right out of us. Consider how we describe, design and deploy ‘enterprise 2.0’ and work system technologies in our organizations: — When we talk about technology systems, we talk about machines, platforms, inputs and outputs.  We forget about values, emotion, flourishing, meaning and purpose. — When […]

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