February 18, 2011
Tweet Can an organization be too different? I spend a lot of time with organizations that are trying to strengthen the perception that they are different, so that they can distinguish themselves from their competition. They want their customers to see that they offer something that no other organization can. Because being different is critical […]
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May 20, 2010
Tweet If organizations are going to be successful at attracting good members and good clients or customers, they have go beyond showing how they are different from other, similar organizations. They have to take that extra step, and demonstrate why these differences are meaningful. “Meaningful difference” “Meaningful difference” is an important concept in both organizational […]
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