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“Social” Media Make “Voice” and Contribution Possible

February 22, 2012

Tweet What does it mean for organizations to become more “social”? Becoming “social” means that more people across the organization can contribute their ideas and have influence. Why? Because social technologies make it possible for more people to have Voice. What is Voice? Voice is having a say with the expectation that you will also […]

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Social Business News: Too Many Wrong Messages On Social Media? Try Leadership, Not Control.

December 5, 2011

Tweet In my first contribution to Social Business News, I’m reminding organizations that want to align their social media messages to focus their efforts on leadership. I find it pretty frustrating that so many social media advocates recommend “governance” or “policy” or “control” when an organization finds there are too many voices, not enough voices, […]

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Take Our Daughters to Tech Events

October 11, 2011

Tweet What is the best, purest way to get more girls interested in tech (and more women employed in tech)? Get them deeply interested in what tech can do and what problems tech can help us solve. When girls (and boys) become genuinely interested and genuinely curious, they will pursue careers in tech not because […]

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4 Reasons Why Socializing Your Intranet Makes Organizational Change Easier

August 3, 2011

Tweet You can make the process of becoming a Social Organization a little easier if you start by socializing your intranet. Why? Because the shared, cohering nature of your intranet makes ‘social’ change efforts more comprehensive, more democratic, less scary, and more reinforcing of collective identity. In my previous post, I argue that we should […]

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6 Terrific Business Books That Deserve Your Attention

June 30, 2011

Tweet It’s too easy to overlook great business books. Even with sites like 800-CEO-Read, authors’ own promotional activities, and reviews by thoughtful & prominent business bloggers, many terrific books languish on Amazon’s shelves. Of course, I may be a little — shall we say undisciplined — in the ways that I come by my books. […]

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Does Your Social Media Policy Create a Platform for Racism?

May 17, 2011

Tweet I bet you don’t think it does. I bet you think that your social media policy, and your ‘create a blog for our business using other people’s user-generated content’- approach, is impervious to racism masked as business advice, as research findings, or as interesting content. I bet that’s exactly what PsychologyToday.com thought, too. They’ve […]

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Are Your Social Business Systems Designed for Extraction or Contribution?

May 12, 2011

Tweet The move of social business systems into work organizations exacerbates a tension that’s built into every idea-intensive workplace. Idea-intensive workplaces ask employees to contribute not just the work of their bodies, but also the work of their minds and their hearts. These workplaces set up a tension between asking people to give of themselves […]

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7 Reasons To ReThink Social Scoring Inside Social Organizations– before it’s too late

April 25, 2011

Tweet “Manager A’s results with the department’s implementation of Program X were outstanding, but her internal Klout score is only a 43. Given her low influence score, it looks like she’s not as good a leader as Manager B. I know that Manager B has been with us only two years, and hasn’t yet finished […]

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Action Branding: Using activity streams to authenticate identity claims

March 23, 2011

Tweet Action Branding is the concept that brands are the sum of their actions. — Extending this concept to personal brands and organizational brands, action branding helps individuals and organizations demonstrate, and thus authenticate, the character, values and purpose they claim to have. — Social media creates opportunities for individuals and organizations to track, organize […]

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