Social Business

5 Ways That Systems of Engagement Bring Out Our Full Social Selves

June 22, 2011

Tweet Technology has a way of sucking the humanity right out of us. Consider how we describe, design and deploy ‘enterprise 2.0’ and work system technologies in our organizations: — When we talk about technology systems, we talk about machines, platforms, inputs and outputs.  We forget about values, emotion, flourishing, meaning and purpose. — When […]

Read the full article →

Social Intranet Design and Organizational Identity: Design for functionality and character

June 15, 2011

Tweet In a social organization, the design of digital social tools like intranets should reflect the organizational features that define the organization. These design features, no matter how subtle, can ‘auto-communicate’ and make salient the characteristics that matter most, and help organizations stay authentic. Especially in the digital workplace, our digital tools create an important […]

Read the full article →

7 Ways That Social Business Advice is Wrong for Your Organization

June 9, 2011

Tweet “Social Business” is coming to your organization, whether you’re ready or not. Social business tools, also known as enterprise social media or systems of engagement, are increasingly being advocated by vendors and consultants as tools that help any organization do its work better. But, while the influx of social tools could really benefit your […]

Read the full article →

Are Your Social Business Systems Designed for Extraction or Contribution?

May 12, 2011

Tweet The move of social business systems into work organizations exacerbates a tension that’s built into every idea-intensive workplace. Idea-intensive workplaces ask employees to contribute not just the work of their bodies, but also the work of their minds and their hearts. These workplaces set up a tension between asking people to give of themselves […]

Read the full article →

7 Reasons To ReThink Social Scoring Inside Social Organizations– before it’s too late

April 25, 2011

Tweet “Manager A’s results with the department’s implementation of Program X were outstanding, but her internal Klout score is only a 43. Given her low influence score, it looks like she’s not as good a leader as Manager B. I know that Manager B has been with us only two years, and hasn’t yet finished […]

Read the full article →

Social Organizations and IT Leadership: Resources

April 14, 2011

Tweet For students at my class on “Social Organizations, Systems of Engagement and the IT Leadership Challenge”, here are the resources for the charts and some key ideas. I also added links to some interesting posts that can flesh out some of the ideas we discussed in class. As always, you can email me with […]

Read the full article →

Use Extreme Leverage 2.0 to Change The Social World

March 11, 2011

Tweet Traditionally, extreme leverage is something organizations worked hard to avoid.   Now, in the social media landscape,  “Extreme Leverage 2.0” is something that evey organization should embrace. Why? Because Extreme Leverage 2.0 allows a few people, in relatively small businesses, to change the world for their stakeholders. Understanding Extreme Leverage 2.0 In the world of corporate […]

Read the full article →

Networks and the Myth that Flatter Organizations are Better

January 15, 2010

Tweet Are flatter organizations really “better”? If they are better, how? Hey, I already wrote a dissertation, so I’m not going to take on that question in its entirety. And, I’m not going to do the proper academic thing of being super-specific and qualifying my points. You got complaints? Email me and I’ll send you […]

Read the full article →

Networks and The Myth of Flattening Organizations

January 14, 2010

Tweet I was excited to hear from a few social media/Enterprise 2.0 advocates after my post last week asking When will social business become social change business? Special thanks to Jon Husband of Wirearchy, who not only confirmed that he has a revolutionary agenda behind his networked models of organizing but who also sent me […]

Read the full article →