What Makes Digital Tech Companies Models of Generativity?

March 13, 2014

Tweet Buffer, WordPress, AirBnB, Waze, LoveWithFood, ModCloth, Etsyā€” so many of the organizations Iā€™m using as examples of generative businesses share a similar profile: They are relatively small, young, organized around a core software process or product, filled with coders and developers, and part of a specific tech community. Why is generativity such a defining […]

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7 Reasons To ReThink Social Scoring Inside Social Organizations– before it’s too late

April 25, 2011

Tweet “Manager A’s results with the department’s implementation of Program X were outstanding, but her internal Klout score is only a 43. Given her low influence score, it looks like she’s not as good a leader as Manager B. I know that Manager B has been with us only two years, and hasn’t yet finished […]

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Action Branding: Using activity streams to authenticate identity claims

March 23, 2011

Tweet Action Branding is the concept that brands are the sum of their actions. — Extending this concept to personal brands and organizational brands, action branding helps individuals and organizations demonstrate, and thus authenticate, the character, values and purpose they claim to have. — Social media creates opportunities for individuals and organizations to track, organize […]

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How Social Media Reveals Invisible Work

January 27, 2011

Tweet Social Media helps us get work done. And, Social Media has a unique ability to show us something about how we get work done that we often overlook. It allows us to see both conventional work and “invisible work”. What is invisible work? Invisible work includes all kinds of energy and tasks that contribute […]

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How Social Media Create Organizational Meaning

January 18, 2011

Tweet Social media tools can transform an organization. One of the things I enjoy so much about social media is the chance to be (more often) the person I am, with my specific sets of talents, interests, and goals. Every time I extend myself out on social media, I get to choose what I’ll say, […]

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Supermodels on Twitter: Five Ways to Rock the Twitter Runway

April 1, 2010

Tweet I’m not sure whether Naomi, Linda, Tatiana, Christy, or Cindy are really on Twitter, but if they are, their strategy probably involves one of five “supermodels” of Twitter participation. [Yes, that’s what we call a bait ‘n switch, but since you’re more interested in Twitter than in Supermodels, you don’t really mind, right?] If […]

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Social Media Risks: Restoring trust when your brand mascot is a killer (whale)

March 2, 2010

Tweet The challenge of being authentic on social media can be scary. Many organizations are afraid of being ‘on’ social media platforms like Facebook and Twitter, where they (or their representatives) are accessible and active in real time. They worry that participating in real time on social media platforms will expose them as unthinking, out […]

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Authentic Twitter: Are exclamation points unprofessional?

January 20, 2010

Tweet Exclamation Points: An Authenticity Issue Last week, I got a bit of crap from I was chided by one of my colleagues for sending a 4-line email with three (three!!) exclamation points. This colleague also pointed out that I occasionally sprinkle my tweets with exclamation points. This is a problem. These exclamation points, s/he […]

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Twitter Lists: Coolness or Ease of Categorization?

October 30, 2009

Tweet Rethink the conventional ‘meaning’ of Twitter Lists. Now that Twitter lists have been rolled out more broadly, it’s possible for many/most of us using Twitter to create lists of those whom we follow (great– easier than Tweetdeck!). It is now also possible for us to see which Twitter lists how many Twitter lists we’ve […]

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