January 13, 2010
There’s something going on at my favorite Starbucks. I’m not quite sure what it is. But there is new evidence today that this Starbucks is somehow special/better than the other 3 in my town. Before I tell you about that, I should probably explain that there are 4 Starbucks within a 2 mile radius of [...]
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October 8, 2009
When an organization is being authentic, you can feel it. Even when its character is being expressed in a very small way, or through a very small action, an organization’s expression of its authentic self can touch your soul. I was reminded of the power of small, authentic acts to touch your soul while I [...]
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