There’s something going on at my favorite Starbucks. I’m not quite sure what it is. But there is new evidence today that this Starbucks is somehow special/better than the other 3 in my town. Before I tell you about that, I should probably explain that there are 4 Starbucks within a 2 mile radius of [...]
I am an organizational consultant, change advocate, and organizational identity/reputation scholar with a PhD in leadership & organizations. I research, write about, and consult with organizations on the relationships between organizational identity, actions, and purpose. I teach Technology Management, part-time, at Stevens Institute of Technology.
My current research focuses on how social technologies in the workplace can drive organizational change, generate meaning, and catalyze purpose. See the 
