My friend Charles just took a new job ‘making rain’ for a creative services agency. The agency is well-known in its industry for producing top-quality product, but its business isn’t growing. Why has their business stopped growing? Charles thinks that the problem with the agency is that it is “Too German”. What does it mean [...]
I am an organizational consultant, change advocate, and organizational identity/reputation scholar with a PhD in leadership & organizations. I research, write about, and consult with organizations on the relationships between organizational identity, actions, and purpose. I teach Technology Management, part-time, at Stevens Institute of Technology.
My current research focuses on how social technologies in the workplace can drive organizational change, generate meaning, and catalyze purpose. See the 
