Posts tagged as:

boycotts

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Can for-profit, for-purpose organizations make a difference, if we patronize them?

Thinking about an organization’s authenticity invites us to examine simultaneously what the organization does and how it does it. When we think about organizations being authentic, we assume that organizations have their business purpose — the thing that they’re out there to "do", and their identity — the values displayed by the ways in which the organization goes about doing its thing.

Consumers can benefit from an Organization’s Authenticity

When an organization is authentic, it can contribute to the world not only by what it does but by the ways that it does what it does . Through the activities of production, an authentic organization can put its values into practice. By practicing its values the authentic organization makes not only a product but also a difference.

Related to this belief is the idea that we, as consumers and members, can choose to support organizations that demonstrate values we approve of, while withholding our support from organizations of whose values we disapprove.

One way to withhold support is, obviously, the boycott. The opposite of a boycott is "values shopping", the practice of intentionally giving our custom to organizations of whose values we approve.

We are surrounded by ratings systems, trust labels, and corporate social responsibility campaigns designed to tap into our desire to put out money/patronage where our values are.

Alonovo , GoodGuide (about whom I’ve posted before) , The Human Rights Campaign (and their Buying for Equality Guide) and other organizations that try to establish and evaluate the values demonstrated by various organizations exist to help us decide which organizations to support. Some organizations even legally define and construct themselves to align their values and their modes of production (such as B Corporations) .

They all take for a given the idea that we can change the world by shopping wisely — but can we?

Does any of this ‘values shopping’ really make a difference?
And, if values shopping does make a difference, is values shopping really doing what we want?

I was delighted to discover that two of my favorite feminist bloggers, Professor, What if and Womanist Musings , are pooling their readership for a series of posts by Professor, What if that will address these very questions from another perspective. Here’s a little clip:

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(read the rest at Womanist Musings… .).

The next 9 parts in this series, which will be posted approximately every other day, will include:

Part 2: The One True Religion: Consumerism (already up!)

Part 3: The Temple of Wal-Mart

Part 4: The Church of Disney

Part 5: The Mall as a Place of Worship

Part 6: Wearing Justice: T-shirts, Bracelets, and Ribbons, Oh my!

Part 7: Driving Your Way to Eco-Freedom: The ‘Go Green’ Message on Auto-drive

Part 8: Saving the world Oprah style: I’ll give you a million dollars to save the world…

Part 9: Think Pink: Cancer Profiteering

Part 10: Avoiding the ATM: Breaking the Consumerist Mindset

Looks pretty interesting, don’t you think?

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I’m delighted when there is an explicit overlap between conversations in the feminist blogosphere and conversations in the ‘organizations and markets’  blogosphere .

Most of the time the link between these domains is apparent (at least to me) but is two or three layers below the surface, and needs to be called out to the average organizations scholar (not you all…) or business person. I’m pleased to have the chance to make the connections salient.

Plus, I read these two blogs religiously. The quality and content of what they address strengthens both the mind and the heart. And, for bonus learning, the comments on both blogs rock.

No doubt, this series of posts will be provocative and worth reading.

Of course, it would be easier to shop our values — if organizations were authentic, and were transparent about what values they prioritized and acted upon. We’ll think more about that, too.

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What Makes an Organization Authentically "Mormon"?

by cv harquail on November 19, 2008

boycott marriott Some supporters of GLBT rights are calling for consumers who support marriage equality to boycott "Mormon Organizations". These supporters want to punish the Mormon Church (Church of the Latter-Day Saints, or LDS) as well as Mormon individuals for supporting California’s Proposition 8 banning same-sex marriage.

(Note: The Mormon Church officially opposes same-sex marriage. However, not all active/practicing Mormon individuals oppose same-sex marriage. )

An important question for any activists intending to show their disapproval of an organization by boycotting it is finding a way to prove that the organization is culpable. One way to make an organization culpable for the perceived crimes of the Mormon Church is to identify the organization as a "Mormon Organization".

What’s A "Mormon" organization?

mormon One big problem with this line of reasoning is– how do you define a Mormon Organization?  What makes one organization "Mormon", and another "not Mormon"?

Looking over the array of arguments for and against boycotting the Marriott corporation, you can deduce the criteria that folks are using to determine the Mormon identity of an organization. I arrange these into 3 Tiers– Tier 1 being convincing demonstrations of being Mormon, Tier 2 being suggestive but not sufficient indicators and Tier 3 being ’spurious indicators’.

Tier 1: Convincing demonstration of identity:
You can be confident calling an organization "Mormon" if:

  1. The organization is wholly or majority-owned by the Mormon Church.
  2. Tenets, principles and priories of the organization are based on those of the LDS Church.
  3. Part of the organization’s mission is furthering the causes and principles of the LDS.
  4. The organization looks to the Mormon Church and to Mormon Church leaders for guidance on issues related to its business.
  5. Practices and activities that are explicitly Mormon are official parts of the organization’s operation.
  6. Being a practicing Mormon is a criterion for employment or advancement in the organization.

Here’s A Clear Example of a Mormon Organization: BYU

Brigham Young University is unequivocally a Mormon organization. Note this excerpt from BYU’s mission statement :

The mission of Brigham Young University–founded, supported, and guided by The Church of Jesus Christ of Latter-day Saints–is to assist individuals in their quest for perfection and eternal life.

In addition, BYU’s mission statement document

… also draws on the religious and educational teachings of the university’s founding prophet, Brigham Young. Quotations within the text come from the scriptures and from the counsel of modern prophets, whose teachings about BYU lay the foundation of the university’s mission.

One of BYU’s explicit Institutional Objectives is to "Develop friends for the University and the Church."

All (our work is) focused on building a network of friends and supporters throughout the world who can help advance our unique mission.

Students are required to take 2 courses on LDS theology, making education in Mormon doctrine an official part of every student’s curriculum.

Being a member of the Mormon Church is not a requirement for employment or admission at BYU. However, if you are Mormon, you’re expected to be a member in good standing. Prospective students are supposed to be religiously active in some way, whether LDS or not. (98% of students are LDS.) From the Admissions web page:

Each applicant must be endorsed by his or her ecclesiastical leader as one who is worthy to attend BYU and is living in harmony with the Honor Code and the Dress and Grooming Standards.

Another Example?

Okay, maybe it’s too easy to use BYU as the example of Mormon organization. How about this organization, the More Good Foundation:

While the Foundation is fully supportive of the Church and its mission, it is not directed by or funded through the Church; no Church funds are used for the Foundation. Our funds come through the good graces of individual donors who are interested in seeing us fulfill our goals and make a positive difference with LDS information.

Tier 2: Suggestive but not sufficient indicators

A second level of criteria suggest but don’t necessarily demonstrate the identity of the organization. However, these criteria are often used by outsiders who want to assign a Mormon (or other) identity to an organization.

Mormon-opoly20Board, Boycott Marriott, Prop 8, Mormon organizations, LDS Suggestive but not conclusive indicators of an organization’s identity are whether:

  1. The organization’s CEO is a practicing Mormon.
  2. The majority of the organization’s employees are practicing Mormons.
  3. Some percentage of the organization’s shareholders are Mormon.
  4. Practices and activities that are consonant with Mormon principles but are not explicitly Mormon are part of the organization’s informal culture.
  5. The organization contributes to the Mormon Church and/or to the Church’s initiatives through its philanthropic activity (e.g., sponsorships, CSR, pro bono work, etc.).
  6. Employees of the organization donate money and time to the LDS Church. (This criterion of individual donations is also used by the GoodGuide.com site
  7. to determine an organization’s political sentiments.)

  8. The organization is endorsed by prominent members of the Church.
  9. The organization is "about the Church, but not from the Church."

On The Other Hand (OTOH): Lots of the employees of the Salt Lake City Winter Olympics were LDS members, but the SLC Winter Olympics was not Mormon.

JetBlue is run by an LDS member. That hardly makes it an LDS company.

Tier 3: Spurious ‘indicators’

Spurious indicators are criteria that plausible but false. There is just one attribute, geographic location, in this tier– but I’m sure as I keep looking at the Prop 8 boycott conversation we’ll discover some others.

OTOH: Just because the Sundance Film Festival is held in Utah does not make it a Mormon organization.

prop 8 protesters2 Where is this going? ….

I’m trying to get to a complete explanation for (and especially) against boycotting the Marriott Corporation. This explanation depends on having a full understanding of the criteria that stakeholders are using to identify an organization as Mormon— whether or not their criteria is convincing or their conclusions are rational.

It’s still unclear what is necessary and sufficient for defining an authentic "Mormon Organization". It’s also interesting how the criteria that I used to define an Authentically Black organization doesn’t seem to fit the task of defining an Authentically Mormon organization.

Any criteria we should add? Anything seem off to you? Please share your thoughts…by clicking on the word "comments" {between the grey brackets, under the ShareThis icon}, below.

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What’s Collateral Reputation Damage®?

November 17, 2008

Collateral Reputation Damage® is damage done to an organization’s reputation when advocacy by individuals or groups who may or may not be associated with the organization is interpreted by stakeholders as being actions by the organization itself.
Image of Collateral Damage from Chet Provorse
Hurting the Organization isn’t the focus, but …
Using [...]

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