Research & Science

Corporate Logo Tattoos: The wrong way to wear the brand

March 31, 2010

In the domain of “things I just don’t understand about people’s relationship(s) to organizations” is this nagging question: Why would anyone want to brand themselves with a corporate logo? Way back when I began studying organizational identification and employee branding (branding in the metaphorical sense), I heard about an April Fool’s Joke on NPR where [...]

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Active Lurkers: How Idea Lovecats Demonstrate Engagement

March 18, 2010

Many of us bloggers look at the disparity between the number of visitors to our blogs and the number of comments on our blogs, and weep shake our heads. Why is the ratio of unique visitors to commenters 683 to 1? Or 389 to 5? Or 200 to 0? What are those other 682, 384, [...]

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Organic Discount or Competency Penalty? The real reason organic wines sell for less

March 9, 2010

Stereotypes about non-profit and for-profit firms explain why organic wine can’t command higher prices. Today’s Freakonomics column picks up on UCLA research reported earlier this week by Matt McDermot at Treehugger.com. The researchers, Magali Delmas and Laura E. Grant, demonstrated that organic wine cannot command as high a price as conventional (non-organic) wine. This despite [...]

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That Special Starbucks: Does the place help the people be authentic?

March 4, 2010

First it was the Siren. Then it was the Christmas cards. For a while, it’s been the original artwork by their very own baristas displayed on the walls.. And now, my favorite Starbucks is getting bouquets of flowers. On a recent visit, there were two big vases of flowers on the counter by the espresso [...]

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Useful research, if you are a gang member

March 1, 2010

Oh how I love empirical research– the chance to answer burning questions, with real data, so that you can act more effectively. Consider this new tidbit of info that I picked up over the weekend: Full beer bottles break with less force than empty ones, so if you are going to hit someone in the [...]

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Authentic Twitter: Are exclamation points unprofessional?

January 20, 2010

Exclamation Points: An Authenticity Issue Last week, I got a bit of crap from I was chided by one of my colleagues for sending a 4-line email with three (three!!) exclamation points. This colleague also pointed out that I occasionally sprinkle my tweets with exclamation points. This is a problem. These exclamation points, s/he explained, [...]

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Mockulation ®: Regulating Wall Street Using the Psychology of Public Mockery

December 31, 2009

What does it take to rein in the outrageous compensation of CEOs? The absurd bonuses of Investment Bankers? The “bail us out so we can award ourselves bonuses”-behavior characterizing Wall Street this year? Do we need more transparency? More shareholder oversight? More whistle-blowing? More government regulation? How about just a little bit more public mockery? [...]

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How Job Crafting Can Get You Closer to Authentic Work

December 8, 2009

One of my favorite “authenticity tools”,  Job Crafting, has been featured in a Time Magazine article. I’m excited to see some popular discussion of Job Crafting, because it is one of the easiest and most direct ways of making your work fit who you are. Job crafting is the practice of (re-)shaping the job that you are expected to do [...]

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Why Does Social Media Interaction Lead Us To Protect an Organization’s Reputation?

December 2, 2009

I have been struggling to write a (scholarly) book chapter on Corporate Reputation, social media and authenticity. As I have been writing myself around and around the issue(s), there is one thing that I cannot get my finger on, and that is: Why does having interacted with an organization through social media make us feel [...]

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Bias Bingo: Blending Branding and Learning

November 4, 2009

I love it when basic business science can be applied to important causes. So, I was excited when my favorite FemaleScienceProfessor pointed me towards a clever website designed to teach about gender bias: The Gender Bias Learning Project. The Gender Bias Learning Project is a great demonstration of how basic web skills, clever marketing skills, [...]

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