From the category archives:

Leading for Authenticity

Blogger & Trust Agent extraordinaire, Chris Brogan, recently shared a mini rant that contained an important demonstration of work-life initiative. His suggestion — that we learn to recognize and respect what really is or isn’t ‘urgent’ — is a key element of constructing a healthy relationship between work and the rest of your life.

Chris issued his own “Anywhen Manifesto“, clarifying his need to create and consume online info whenever it’s convenient for him. In the Anywhen Manifesto, Chris asks us to consider our own needs for anywhen, and learn to be cool with something other than a “right here right now” response.

Chris has discovered that the dissolution of time zones and the absence of daylight on the interwebz has left us without any sense of boundaries. We no longer know when to stop working, and when to ask others to stop working.

Anywhen (see also anywhen’s techno-twin, timeshifting) is a big concept for those of us who do a lot of work online. Blogging, commenting, document sharing, tweeting  — little of this has an absolute time deadline.

chris brogan(I ask you, does anyone really care if that post is up at 9 am, or will 10:15 be just fine?)

Often we make implicit and explicit deadlines that don’t need to be there… Sure, I’d like a reply to that pun I just tweeted, or to be one of the first 16 folks to comment over at ProBlogger, but is any of that really critical? I don’t think so.

Anywhen is to online activity what flextime and quiet time are to the larger physical work world. We agree to get our work done (talking, meeting, designing, coaching, etc)  in a responsible way, in a reasonably timely way, but not necessarily “asap”. This means that not all work needs to be done between the hours of 9 am and 5pm on any given day. It also means that not all work needs to get done on this particular day between the hours of 12pm and 1:59 am.

Anywhen isn’t for everyone, or for always

Some work, of course, needs to get done at a certain time. There are obviously situations and people that need immediate response. However there are also a lot of things that don’t need this swiftness, if we take the time to notice. If we respond to everything with indiscriminate swiftness, and worse when we expect responses to anything with indiscriminate swiftness, we let the falsely urgent crowd out the important.

Anywhen and your work team

Respecting the concept of anywhen can help us create the coordinated work-time-space that allows for flexibility at work (and in life). If you know that you simply have to be here for the team meeting, you’re here for the team meeting. If you know that what your colleague really needs is that data analysis and a chance to discuss any questions through a phone conversation the day before she meets with her team, you set up a phone appointment on that day you work from your home office.

There are many work systems program that can help you find more anywhen and create a bit more flexibility in your own office. Some of my colleagues are big fans of ROWE, the Results Oriented Work Environment, a program that isn’t for everyone but that does work really well in certain cultures and for certain kinds of work.

However, establishing some anywhen and creating flexibility for yourself and those who work with you can be done with one simple step, no fancy program required.

Start by applying the Anywhen Manifesto to yourself.

Kind of shocking, but true:

Applying anywhen to your own work creates more space for you and more space for others.

Now, I’m not pulling a Nancy Reagan and telling you that you can solve a systemic, societal problem if you “just say ‘no’”. However, changing your own practices as you work with others, allowing for timeshifting, anywhen and flextime, can make a concrete difference.

Are you skeptical that any change with your own work schedule and work expectations will make a difference? Don’t be.

Research has shown that when people’s immediate supervisors allow for more flexible work, even on an ad-hoc basis, three good things happen:

1. Your control over your own work helps you manage your at-work time more effectively.

2. By increasing your control over time demands, you increase the control of your colleagues and employees over their own work. This flexibility allows them to manage their work demands better, leading them to be more productive.

3. Employees who experience their manager as giving them more control over their schedules and the timing of their work begin to interpret the whole organization as being work-family friendly.

You don’t think that your personal practices, by themselves, make a difference?

Think again:

In most organizations, a person’s immediate supervisor is the gatekeeper of flexibility. He or she is the person who establishes important organizational practices within a work unit. People interpret how you/ their manager manages work-life time, deadlines, and expectations, and they extrapolate these to see them as features of the organization itself.

In other words, just by changing your own anywhen practices, you can make ‘their’ organization more work-life friendly.

Want to make a work-life difference for yourself and your colleagues? Start by taking a look at Chris Brogan’s post for ideas on how to begin to implement some anywhen.

You don’t have make a difference right now, but do it soon–  anywhen that works for you.

See Also:
Time for a Cold-Shower Conversation
, by Wendi Kelly
Why you really don’t need it now, by Craig, TimeManagementNinja

Dawn S. Carlson, Merideth Ferguson, K. Michele Kacmar, Joseph G. Grzywacz, and Dwayne Whitten. Journal of Management first published on March 5, 2010 [Abstract] [OnlineFirst PDF]

Portrait of ChrisBrogan from his Contact page.

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This just in from Forbes Magazine — yet another article about why “women” don’t get promoted. (hat tip to my friend @ShaunRSmith)

Orit Gadiesh and Julie Coffman, in Why Women Don’t Make It Up The Ladder summarize several of the arguments that are advanced to explain why so few women, relative to men, get promoted up the management hierarchy. They conclude:

The mechanism for getting women into leadership positions is flawed.

ladder bahhumbugThe mechanism is flawed. So are the explanations that people give for why the percentage of women in managerial jobs goes from 50% to 3% from entry level manager to CEO.

Explanations or Excuses?

People have great difficulty separating explanations from excuses. Explanations tell us what is happening. Excuses tell us what people want us to believe is happening.

Here’s one “explanation”

“The reality is that in any group of equally competent and talented men and women of the same tenure, women who have taken time off or worked part-time for family reasons lack equal experience, by definition. That matters a lot when they are considered for promotion. Result: Men usually get the job.”

This is ‘explanation’ for women’s absence in top management is, quite frankly, crap.

It’s crap for two reasons–

1. This explanation suggests that employers are basically unable to determine who is better for a promotion based on job-specific criteria. Supposedly, they can’t tell the difference between “equally competent and talented men and women.”

Really? Are they just not paying attention? Or just not looking?

Perhaps organizations are unable to tell the difference simply because they are too lazy, too unskilled, or simply unwilling to make the effort to distinguish carefully between candidates.

If you think I’m crazy to suggest that employers are too lazy to make the effort to distinguish between candidates, consider this:

Study after study shows that interviews are basically useless when it comes to determining whether a person is well-qualified for a particular job. However, employers keep relying on interviews for their primary data about candidates’ ability. Why? Because it takes too much effort to identify exactly what skills are really needed for a job, and too much effort to figure out how to evaluate a person’s grasp of these skills.

This is especially true for middle and upper management jobs, which tend to be idiosyncratic enough that clear “HR” criteria are rarely already available to guide evaluations.

2. This explanation suggests that “dwell time” in a job, or a career, is an appropriate tie breaker between two otherwise “equally competent and talented candidates“. Supposedly, the amount of time you’ve spent in a job or at a company is a direct measure of ‘experience’.

Really? Does more ‘time in rank’ really mean more learning?

Perhaps organizations are just unwilling to examine if time really matters, and if it does, just what amount of time matters.

How does time matter, really?   Does ‘time in full-time job” really equal ‘experience’, and does ‘experience’ really equal ‘learning’?

No.

Especially, all other criteria being equal, a difference in the amount of full time work experience would show us the opposite of how that time difference is currently being used. If two people are equally qualified, and one took 10 years to qualify while the other took 7 years, who then is the ‘better’ candidate?

Does “time” really matter?

If time were an important criterion for promoting one of two otherwise equal candidates, why don’t we use age to decide who should get promoted?

An older candidate would have more experience, right? But would we ever promote one candidate over another similarly qualified candidate because he or she has more time on this earth and thus more ‘experience’?

pool clock cropped

I don’t think so.

So then, let’s ask: How many years’ difference really makes a difference?

Just how much of a difference in years of experience really makes a difference when it comes to someone’s ability to do the next level of a job?

Is a 2 year difference between two 35 yrs olds enough? Or a 4 year difference between two 40 year olds? Or a 6 year difference between two 50 year olds?

Because, when you think about it, the amount of time the average managerial mom is out of the workforce is not huge.

Just how many years does your average managerial mom ‘take off’ entirely if she has kids? Maybe an average of 6 years? How about those moms who go part-time for a while? What’s the average mommy-track stint? (Maybe, let’s be generous here, it’s all of 8 years? That translates into 4 years less ‘experience’.)

Is that enough to disqualify this mom from being promoted? Or from being considered for higher level work?

We should also ask, how long should this time difference matter? How many times does this time difference get used as decision criteria? Isn’t it possible that, at some point, a candidate demonstrates that regardless of the number of years she’s been a VP, that she has now demonstrated the ability to be promoted to EVP?

I’m thinking that this whole ‘explanation’ of time and ‘experience’ as the tie-breaker is not an ‘explanation’ but rather an excuse.

– Maybe, instead, organizations are unwilling to do the work it takes to distinguish among candidates.

– Maybe organizations are unwilling to put the effort into exploring just what difference 2, 4 or 6 years actually makes in a person’s ability to be promoted, and for how long that difference should matter.

– Maybe organizations should make more of an effort to understand what really matters to doing the next job well.

Perhaps we should stop talking about why ‘women’ don’t move up the ladder, and start focusing on why organizations won’t promote women.

What do you think?

For another view, see:
Pushing Ourselves to the Top of the Corporate Ladder at TheMamaBee.
Photo credits:
Old Ladder by Bahhumbug on Flicker
SwimmingPoolClock by TimmSuess on Flickr

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How Job Crafting Can Get You Closer to Authentic Work

December 8, 2009

I was very excited to see an article in Time Magazine about one of my favorite ‘authenticity tools’: Job Crafting.
Job crafting is the practice of (re-)shaping the job that you are expected to do so that you can enlarge the parts that are important to you. Through job crafting, an employee can take on new [...]

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Is Twitter is Really Changing Comcast’s Culture?: 7 Signs to Look For

October 26, 2009

If you read TechCruch or pay attention to social media gurus, you might think that Comcast was really making progress towards becoming more customer-oriented.
We hear a lot about Frank Eliason and his leadership in getting Comcast onto social media to respond to customer complaints that, increasingly, are being voiced online. With @ComcastCares on Twitter, Eliason [...]

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Focusing on the Authentic in the Individual

October 2, 2009

Jamie and Maren Showkeir, authors of the book Authentic Conversations, also write a blog about the same concept. Their work is inspiring, and I often find myself referring to their book when I talk with organization members about how they can bring more authenticity into their organizations through their relationships with each other.
Just yesterday, we [...]

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5 Blogs Every MBA Student Should Be Reading

September 8, 2009

Every MBA student is pressed for time. Balancing demanding priorities, like classes, learning teams, job hunting, and family, while also getting some sleep, leaves little time for cruising the web looking for insightful posts.
Lucky for you all, I can recommend 5 terrific blogs that can help you link what you’re learning in your MBA management [...]

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The Two-Faced CEO: Citizen or Whole Foods Shareholder?

August 24, 2009

In today’s transparent and political economy, the two-faced CEO can’t catch a break. When he acts as a Citizen, he might damage his organization’s reputation. When he acts as a Shareholder, he  might limit his own participation in our political conversation.  Neither option is good.  What’s a CEO to do?
The broohaa over the anti-ObamaCare opinion [...]

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Authenticity: Is there an app for that?

July 20, 2009

A few weeks ago, I finally gave up  my shiny-pink Motorola phone personalized with Hello Kitty stickers, and moved to the lbd of digital tools. Yes, I bought an iPhone.
My iPhone purchase completed a long, slow and ultimately satisfying move from anything PC & Microsoft to all things Apple & Google, a move that has [...]

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Authentic Playlist at Misogyny Free Prom

May 15, 2009

A shout out to my girlfriends at Bust magazine, home of the GirlWideWeb and all things hip & 3rd wave feminist . They share the news today of an advocacy movement by The Women’s Health and Issues Club of the high school in Arcadia CA, which has resulted in a prom music playlist that [...]

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