Authenticity Dilemma

CSR that Improves the World But Leaves Your Damaging Business Model Intact: Authentic or not?

February 9, 2011

Tweet How can your organization claim to be making the world better, when your business model depends on making the world worse? This question about corporate social responsibility efforts has bugged me for decades — pretty much since I learned what capitalism was. The question came up again for me Tuesday during the conversation at [...]

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The Stress of Not Having It All, guest post by Fran Melmed

December 2, 2010

Tweet [One of the special joys of blogging and tweeting about progressive movements in organizations and leadership is the relationships we make as we find kindred souls. These kindred souls are often tucked into niches other than our own, but because their approaches share the our fundamental values and because they are working with a [...]

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Only A Cosmetic Apology? MAC’s Juarez Controversy & Fauxial Awareness

July 23, 2010

Tweet There are apologies that are superficial and apologies that reflect genuine remorse.  There are apologies that demonstrate regret and apologies that initiate restitution. And then, there is the apology that MAC Cosmetics has offered for its offensive Juarez Makeup Collection. [Note, added later: Be *sure* to read the followup post:  MAC’s Apology for Juarez [...]

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Authentic CSR: Should Dawn publicize its involvement in Oiled Bird Rescue?

June 10, 2010

Tweet Procter & Gamble and its Dawn Dishwashing Liquid are the targets of criticism and cynicism for their efforts to help the International Bird Rescue Research Center save birds who have been wounded by BP’s Oil Spill. While I’m quick to criticize any organization that promotes its Corporate Social Responsibility (CSR) efforts when all they [...]

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Empty, Mute, and Disrespected: Pompeii as a failing cultural organization

May 6, 2010

Tweet [I can't really find a link between these ideas and concepts of authenticity, but I had to write this anyway. So go easy on me with this one…] My recent visit to Pompeii offered me a great example of an organization that isn’t working. Cultural Organizations Must Work on Two Dimensions Every organization has [...]

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Organic Discount or Competency Penalty? The real reason organic wines sell for less

March 9, 2010

Tweet Stereotypes about non-profit and for-profit firms explain why organic wine can’t command higher prices. Today’s Freakonomics column picks up on UCLA research reported earlier this week by Matt McDermot at Treehugger.com. The researchers, Magali Delmas and Laura E. Grant, demonstrated that organic wine cannot command as high a price as conventional (non-organic) wine. This [...]

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Authentic Twitter: Are exclamation points unprofessional?

January 20, 2010

Tweet Exclamation Points: An Authenticity Issue Last week, I got a bit of crap from I was chided by one of my colleagues for sending a 4-line email with three (three!!) exclamation points. This colleague also pointed out that I occasionally sprinkle my tweets with exclamation points. This is a problem. These exclamation points, s/he [...]

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Why Does Social Media Interaction Lead Us To Protect an Organization’s Reputation?

December 2, 2009

Tweet I have been struggling to write a (scholarly) book chapter on Corporate Reputation, social media and authenticity. As I have been writing myself around and around the issue(s), there is one thing that I cannot get my finger on, and that is: Why does having interacted with an organization through social media make us [...]

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Which is preferable, Layoffs or Alternatives to Layoffs?

May 4, 2009

Tweet My esteemed colleague and fellow Michigan PhD alum, Aneil Mishra, is a well-known expert on the ‘softer’ organizational affects of downsizing and layoffs: morale, commitment and trust. Writing today about furloughs at GM on his blog Total Trust, Aneil mentions that "In our research on downsizing, we’ve found that across-the-board cost cutting like this [...]

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Reputation, Beyond Authenticity

February 1, 2009

Tweet We’re delighted to feature a guest post from Mignon van Halderen, an expert on Organizational Reputation Management. Mignon is Assistant Professor at the Rotterdam School of Management (RSM), Erasmus University. At RSM, Mignon works in the Corporate Communication Centre where she combines teaching and applied research projects within the fields of Reputation Management and [...]

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