Image & Reputation

10 Reasons Why The Komen Foundation Should Stop Lying about Defunding Planned Parenthood

February 3, 2012

It always hurts when organizations lie. Lying hurts the organization, the employees, the organization’s partners, the organization’s prospects, and most importantly, lying hurts the organization’s constituents. When an organization does something that sparks a”‘reputation crisis”, the absolute worst way to respond is to lie. As the reputation crisis of the Susan J. Komen Foundation continues, [...]

Read the full article →

Beyond Positioning: Establishing Authentic Optimal Distinctiveness

February 23, 2011

Every organization needs to establish optimal distinctiveness – a competitive position within your field, where you are similar enough to other organizations to be seen as legitimate, but different enough that you’re seen as having something unique to offer.  But, optimal distinctiveness is more than being in a competitive place in your field. Optimal distinctiveness [...]

Read the full article →

Personal Branding: It’s Different for Girls

November 12, 2010

Personal branding is inescapable.¹ A person simply cannot participate in online forums, much less in their full career, without deliberately or unintentionally crafting and framing the way that they are seen by others. However, while personal branding is inescapable, it isn’t easy to make it work in our favor. Personal branding is fraught with choices [...]

Read the full article →

Pattern Recognition: How to spot female digital entrepreneurs

November 2, 2010

Smarts. Fire. Audacity. Technical chops. Focus. Strong network. Innovative product ideas. That’s what venture capitalists look for when they are selecting which entrepreneurs to support and which businesses to fund. Unfortunately, VCs tend to see these characteristics most often when the entrepreneurs themselves are “white, male, under 30, nerds, with no social life who dropped [...]

Read the full article →

Measuring Meaningful Differences: College Rankings and Identity

September 16, 2010

Here’s a mini-exam for you. College ranking systems are: A. A great way to sell magazines and get your publication’s name in the news B. A scam that preys on the social and economic insecurities of educational organizations C. A somewhat-helpful guide to prospective students D. A process that is entirely gamed by the organizations [...]

Read the full article →

Target: Why Organizations Should Boycott Target but Individuals Shouldn’t Bother

August 26, 2010

I’m a supporter of LGBTQx rights and of organizational diversity. As an individual, I’m not likely to do much to boycott Target in response to Target’s $150,00 contribution to an anti-gay, pro-bigotry gubernatorial candidate. But, if I were Target’s business customer, business supplier, stakeholder, or other important large stakeholder, I would make a bit deal [...]

Read the full article →

MAC’s Apology for Juarez Makeup Line: Effective and Authentic

August 5, 2010

It’s not often that I get to follow up a post about an organization’s disappointing actions with a post celebrating that very organization’s next step. Given how easy it is to pay attention to and be outraged by the bad actions, it is all the more important to devote some energy to positive resolutions– so [...]

Read the full article →

Should Non-Profits Buy $800 Chairs?

July 12, 2010

During a meeting in a downtown conference room at a non profit a few weeks ago, I noticed we were all sitting in Aeron chairs. These are geeky-stylish, ergonomically adjustable office chairs that retail for about $800 a pop. There were 12 of us in the conference room, sitting on a total of about $9,600.00, [...]

Read the full article →

Is The Daily Show Sexist? Use the 6 Degrees of Sexism Test to judge for yourself

July 9, 2010

The media storm surrounding Jezebel’s claim that The Daily Show is sexist has tangled up our common assumptions about what does or does not make an organization sexist. Whether or not an organization is “sexist”–or for that matter racist, classist, sustainable, Mormon, Black, etc. – matters to the organization’s members and to its audience. Our [...]

Read the full article →