Comments on: Where is my Values-Driven Landscaper? http://AuthenticOrganizations.com/harquail/2009/04/19/where-is-my-values-driven-landscaper/ aligning identity, action and purpose Fri, 30 Jul 2010 08:29:20 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: CV Harquail http://AuthenticOrganizations.com/harquail/2009/04/19/where-is-my-values-driven-landscaper/#comment-620 CV Harquail Mon, 20 Apr 2009 11:15:18 +0000 http://AuthenticOrganizations.com/?p=1434#comment-620 Hi Joe, I should have been more clear... my tree guy is independent... and I know of one franchised lawn service that is "natural" ... and I was mushing them together in the text. (Fixed it now). Interesting that you should have started your career as a governmental/public organizations scholar as a salesperson of pest control... and I started my career as an organization scholar as a salesperson for toilet paper and diapers (P&G). What does this say, if anything, about our perspectives?? hmm. Hi Joe,
I should have been more clear… my tree guy is independent… and I know of one franchised lawn service that is “natural” … and I was mushing them together in the text. (Fixed it now).

Interesting that you should have started your career as a governmental/public organizations scholar as a salesperson of pest control… and I started my career as an organization scholar as a salesperson for toilet paper and diapers (P&G). What does this say, if anything, about our perspectives?? hmm.

]]> By: Joseph Logan http://AuthenticOrganizations.com/harquail/2009/04/19/where-is-my-values-driven-landscaper/#comment-619 Joseph Logan Mon, 20 Apr 2009 07:28:57 +0000 http://AuthenticOrganizations.com/?p=1434#comment-619 There are many examples on both sides, I'm sure, but the myopia of this sort of thing sometimes comes from higher up the chain. You don't say whether your tree guy... uh, landscaper... is part of a larger company or an independent. One of my first jobs out of college was working for a large pest control company in their corporate offices. When people would ask to cancel their services, the call was sent to me, and I would try to convince them to keep the service. It was a soul-depleting job, and I lasted about three months. The mandate was to use kindness, concern, then fear... much like your tree guy did. Sadly, it worked. More often than not. I would like to try that experiment again with an appeal to values (and the intervening years have helped me to understand how that might work). I hope you'll post again if you see examples. There are many examples on both sides, I’m sure, but the myopia of this sort of thing sometimes comes from higher up the chain. You don’t say whether your tree guy… uh, landscaper… is part of a larger company or an independent. One of my first jobs out of college was working for a large pest control company in their corporate offices. When people would ask to cancel their services, the call was sent to me, and I would try to convince them to keep the service. It was a soul-depleting job, and I lasted about three months. The mandate was to use kindness, concern, then fear… much like your tree guy did. Sadly, it worked. More often than not. I would like to try that experiment again with an appeal to values (and the intervening years have helped me to understand how that might work). I hope you’ll post again if you see examples.

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