strategic self-presentation

Can an organization be too different?: The Strategic Value of Optimal Distinctiveness

February 18, 2011

Tweet Can an organization be too different? I spend a lot of time with organizations that are trying to strengthen the perception that they are different, so that they can distinguish themselves from their competition. They want their customers to see that they offer something that no other organization can. Because being different is critical […]

Read the full article →

Raw Emotion, UnCooked Truth, and the Space Between “Fake” and “Real”

April 14, 2009

Tweet My colleagues at OrgTheory are celebrating the award of Guggenheim fellowships to some great sociologists, and they mention one of my favorites, Joshua Gamson. I was reminded of how much I enjoyed Gamson’s first book, Freaks Talk Back, because Gamson’s analysis of tabloid talk shows is laced with interesting questions and examples of strategic […]

Read the full article →