employee – customer interaction

That Special Starbucks: Does the place help the people be authentic?

March 4, 2010

Tweet First it was the Siren. Then it was the Christmas cards. For a while, it’s been the original artwork by their very own baristas displayed on the walls.. And now, my favorite Starbucks is getting bouquets of flowers. On a recent visit, there were two big vases of flowers on the counter by the […]

Read the full article →